Frequently Asked Questions
Everything you need to know about our premium home decor and furnishings.
What materials are used in Crests & Arms products?
We pride ourselves on using high-quality, sustainable materials including solid hardwoods, premium metals, and hand-woven textiles to ensure your home decor lasts for generations.
How long does shipping take for large furniture items?
Standard shipping for small decor items takes 3-5 business days, while larger furniture pieces typically arrive within 2-3 weeks via our specialized white-glove delivery service.
What is your return policy for home goods?
We offer a 30-day satisfaction guarantee. If your item isn't a perfect fit for your space, you can return it in its original packaging for a full refund, minus shipping costs.
Do you offer international shipping?
Yes, Crests & Arms ships to over 50 countries. International shipping rates and delivery times are calculated at checkout based on the destination and item weight.
Are your products covered by a warranty?
All our furniture pieces come with a 2-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress.